Dear everyone at Herts & Essex Fertility Centre,
We just wanted to email following the birth of our beautiful baby boy, who was born in July following three rounds of ICSI with your clinic.
From our very first visit, we felt welcomed at the clinic. It is really personal and everyone, from the ladies on reception to the lovely nurses and consultants, were friendly, remembered us and treated us like individuals even though they see many couples every day.
In fact, we loved the clinic so much that we had originally planned to go abroad for IVF because it was cheaper, but after going to one of your open days and meeting some of your staff at the fertility show in London, we decided we would rather go to Herts & Essex Fertility even though it would cost more, because we felt so confident in you and very looked after by your team.
The process was explained to us really well and we felt very involved in the whole process. We appreciated that our consultant took the time to go over measures we could be taking at home to support our treatment, such as diet and exercise, rather than just going over the medical side of things. The nurses were always positive and upbeat with us, and again they always took the time to explain things properly to us and ensure we understood.
Although IVF is a process that nobody ‘wants’ to go through, we are so glad that we chose Herts & Essex for our treatment. Thank you again.